Darlene Price, author of 'Well Said! Presentations and Conversations That Get Results, concurs. "Word matter," she says. "They are a key component of persuasive communication. Regardless of the audience, topic or industry, or whether the setting is a stand-up presentation, sit-down conversation, telephone discussion, or an online meeting, a leader uses language to influence someone's mind in order to achieve a certain result. That's one reason they're seen as leaders. Their words compel people to follow."
Here are 13 phrases that should be banned from the office :
- " It's not fair."
- " That's not my problem." , " That's not my job." , " I don't get paid enough for this."
- ' I think..."
- " No problem."
- " I'll try."
- " He's a jerk." , " She's lazy." , " My job stinks." , " I hate this company."
- " But we've always done it that way."
- " That's impossible" , " There's nothing I can do."
- " You should have..." , " You could have..."
- " You guys."
- " I may be wrong, but..." , " This may be a silly idea, but..."
- " Don't you think?" , " Okay?"
- " I don't have time for this right now." , " I'm too busy."
WoRK! wORK! WOrk!
